Travel Updates:

Louisiana is currently in Phase III of the White House reopening strategy. Governor Edwards has issued a statewide mask mandate indoors and outdoors when 6 ft. social distancing is not possible. Businesses including restaurants, churches, salons, and gyms are operating at 75% occupancy. Many St. Tammany businesses and events have modified their services to welcome patrons safely during this time....


COVID-19 Updates

Keep up to date with Gov. John Bel Edwards & other state updates on social media.

COVID-19 Resources for St. Tammany Parish Small Businesses

Partner Support

During these unprecedented times, the St. Tammany Parish Tourist and Convention Commission is here for our tourism partners. We’ve collected the following resources which we hope will help. Small businesses are the lifeblood of our tourism industry. Please reach out to to tell us how COVID-19 is affecting you and your business. We want to share your voice with our legislators.

Page last updated, Tuesday, November 16, 2020

Louisiana Updates:

Louisiana Governor John Bel Edwards  Effective 9/12/2020 Louisiana and St. Tammany Parish is in Phase Three of Recovery. For detailed information about Phase Three, click here. View St. Tammany Parish's  Live Safe. Work Safe. Shop Safe. Action Plan,

Louisiana remains in Phase Three of the Roadmap for a Resilient Louisiana.

  • Social gatherings will be limited to 50% capacity with a max of 250 people. Social distancing required.
  • Outdoor crowd sizes are limited to 50% capacity of the outdoor space with up to 250 people if social distancing isn't possible.

The statewide mask mandate applies to all 64 parishes in Louisiana. This order is in effect until December 4, 2020 unless extended further. Click here to read the full order.
The Louisiana Department of Health posts twice-daily updated case numbers online at

The order requires face coverings for everyone ages 8 and older except for the following:

  • Anyone who has a medical condition that prevents the wearing of a face covering
  • Anyone who is consuming a drink or food
  • Anyone who is trying to communicate with a person who is hearing impaired
  • Anyone who is giving a speech for broadcast or to an audience
  • Anyone temporarily removing his or her face covering for identification purposes
  • Anyone who is a resident of a parish without a high COVID incidence that has opted out of the masking mandate

Masks are strongly recommended for children ages 2 to 7.

  • Louisiana Governor John Bel Edwards on 9/10/2020 moved Louisiana into Phase Three of the White House plan for re-opening on September 11, 2020. This order is in effect until December 4, 2020 unless extended further. Click here to read the full order.
  • During Phase III, general businesses (including but not limited to restaurants, churches, salons, spas, and gyms) can move to a maximum 75% occupancy, but with social distancing required.
  • Social gatherings will be limited to 50% capacity with a max of 250 people. Social distancing required.
  • Outdoor crowd sizes are limited to 50% capacity of the outdoor space with up to 250 people if social distancing isn't possible.
  • Restaurants open for dine-in service are operating at 75% capacity, tables spaced 6 feet apart, and a 10 person limit at each table. Employees must be wearing face coverings.
  • Alcohol sales for on-premises consumption at all venues will end at 11 p.m., including at restaurants, event centers, casinos, and bars.
  • Bars are open to on-premises consumption in St. Tammany Parish as of 10/7/2020. Click here to read the guidelines currently in place for bars.
  • Sporting events will operate at 25% with social distancing required and without alcohol sales. 
  • View St. Tammany Parish's  Live Safe. Work Safe. Shop Safe. Action Plan
  • St. Tammany Parish business operation safety guidelines can be found at
  • On July 11, 2020, Governor John Bel Edwards announced a statewide mask mandate effective beginning July 13, 2020 at 12:01 a.m. Masks are required indoors at commercial establishments, any other places that are open to the public, and any modes of public transportation. Masks are required outdoors at these same public places if a distance of 6 feet between individuals cannot be maintained. The mask mandate is in effect until December 4, 2020 unless extended further.

Stay connected to St. Tammany Parish Government.

For the latest updates and announcements from Parish President Mike Cooper. 

On April 30, 2020, President Cooper released the preliminary Live Safe. Work Safe. Shop Safe. Action Plan for St. Tammany Parish. See the plan here. The SttammanySafe website was established to give further guidance to industry specific reopening standards in St. Tammany.

St. Tammany Corporation COVID-19 Resources:

St. Tammany Corporation has developed a comprehensive resource portal with CDC updates, Business Assistance Resources,  St. Tammany Hospitals Updates, Travel Updates and Advisories, Workforce Updates, and more. 



The US Travel Association has released a resources page specific to the CARES Act. It includes:

  • Guide to eligibility
  • Summary of the act
  • Fact sheets for each provision included in the act
  • The full slide deck from the webinar hosted on 3/31/2020
  • National Endowment for the Arts (NEA) funding is available for state and regional art agencies as well as direct grants for nonprofit art organizations. The deadline to apply is April 22, 2020. More information on the NEA funding and application process is their press release. 

Specifics to Economic Injury Disaster Loans (EIDL): 

Additional Funding Options:

On April 27, 2020, New Orleans City Business published information on what to expect as the Paycheck Protection Program reopens for applications. 

On May 4, 2020, the Louisiana Endowment for the Humanities will launch the Louisiana Culture Care Fund, a new grant program that will provide emergency relief funding to Louisiana’s humanities organizations. Click here for more information on eligibility and application requirements. 

On May 1, 2020 at 9:00 AM, applications will be accepted for the next round of Louisiana Service & Hospitality Family Assistance Program grants. To apply, please visit

On April 14, 2020, New Orleans City Business published a list of additional loans and funding opportunities for small businesses beyond the Paycheck Protection Program (PPP) and traditional SBA disaster loans. See the list here

Helpful Webinars: 

  • Review the US Travel Association webinar recording on "Navigating the CARES Act" on 3/31/2020
  • The Louisiana Travel Association (LTA) has organized helpful industry resources and webinar recordings here.
  • The Southeast Tourism Society (STS) hosts free and paid informational weekly webinars and has organized other COVID-19 industry updates here
  • Stay up to date with past and upcoming COVID-19 Update webinars from Destinations International. Click here to create a free account to learn more. 
  • Register here to for St. Tammany Corporation's Live Safe. Work Safe. Shop Safe. Action Plan Focus Groups.
  • The St. Tammany Corporation hosts Shifting Your Business Mindset & Communications Post COVID--19, a workshop series to help businesses plan for the future, beginning Tuesday, May 12th through Tuesday June 9th. Click here to register.
Contact Your Legislators

If you'd like to submit a letter your legislators, please find some helpful links below. We are communicating with them on behalf of our tourism partners, but its also helpful to reach out individually to our senators and representatives in Washington D.C. to let them know what is happening in our community:

Bill Cassidy
John Kennedy
Steve Scalise
Patrick McMath
Beth Mizell
Sharon Hewitt
Mary DuBuisson
Larry Frieman
Paul Hollis
Richard Nelson
Bob Owen
Mark Wright
Malinda White

Some Tips:

  • Pay close attention to State declarations that affect how you are able to do business and be prepared to not only adapt quickly but get the word out. Heed health advisories and stay up to date with information from the Louisiana Department of Health and the CDC

  • Update your Google My Business profile to reflect changes in how you are shifting your business model and services to your community. Consider offering delivery or curbside pickup. Get creative!

  • Notify your social media followers of the operational changes in a post and share to the ExploreLANorthshore Facebook page so we can magnify your voice and share with the community. Hashtag #LANorthshore. The St. Tammany Parish Tourist Commission has also developed a page to share tourism-related business operational updates

  • Offer online gift certificates through your website and promote them on social media. We found this resource from Merchant Maverick on types of gift certificates if you aren’t currently using them.

Industry Resources:

  • For industry updates on how the COVID-19 virus is affecting the hotel industry click here for Smith Travel Research (STR) data

  • For the ADARA COVID-19 Resource Center that reports on travel trends click here.

  • For the US Travel Resource Toolkit, click here.

  • For Restaurant guidelines issued by the State Fire Marshal, click here.

  • For industry-specific information from St. Tammany Parish Corporation, click here or click the industry you are interested in below.


Workforce Resources:

  • For resources available to your workforce from the Louisiana Workforce Commission, click here. Rapid Response is a pre-layoff program designed to help companies and their employees experiencing a layoff or closing. The LWC Rapid Response Unit is available for assistance concerning temporary or permanent layoffs due to Covid-19. Contact André France at (225) 342-2918 or preferred)

  • To see Senator Bill Cassidy, M.D.'s Families First Coronavirus Response Act passed into law March 18, click here. Paid leave for employees, as well as tax credit provisions, are included.

  • For information on regional companies who are hiring for temporary positions visit the St. Tammany Corporation website, here

  • GNO, Inc. Help for Hospitality Webinar: An in-depth discussion of the Paycheck Protection Program, Employee Retention Tax Credit, and other economic relief programs. Legislative bills currently being voted on, unemployment issues, and the next steps in reopening the hospitality and tourism industry are also discussed.

  • The United Way of Southeast Louisiana (UWSELA) Monday announced contributions to its Hospitality Cares Pandemic Response Fund reached the $1.5 million benchmark, triggering the reopening of the fund's crisis grants. The grants provide a one-time $500 emergency funding to hospitality workers who cannot afford basic needs during the COVID-19 pandemic.

    • Starting Friday, April 24, at 9:00 AM, hospitality works can apply online or call 211 to complete the application over the phone. 

Disaster Assistance Small Business Loans:

The U.S. Small Business Administration is offering designated states and territories, Louisiana included, low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). Upon a request received from a state’s or territory’s Governor, SBA will issue under its own authority, as provided by the Coronavirus Preparedness and Response Supplemental Appropriations Act that was recently signed by the President, and Economic Injury Disaster Loan declaration. Small businesses are encouraged to apply online

  • Any such Economic Injury Disaster Loan assistance declaration issued by the SBA makes loans available to small businesses and private, non-profit organizations in designated areas of a state or territory to help alleviate economic injury caused by the Coronavirus (COVID-19).

  • SBA’s Office of Disaster Assistance will coordinate with the state’s or territory’s Governor to submit the request for Economic Injury Disaster Loan assistance.

  • Once a declaration is made for designated areas within a state, the information on the application process for Economic Injury Disaster Loan assistance will be made available to all affected communities as well as updated on our website:

  • SBA’s Economic Injury Disaster Loans offer up to $2 million in assistance and can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing.

  • These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. The interest rate is 3.75% for small businesses. The interest rate for non-profits is 2.75%.

  • SBA offers loans with long-term repayments in order to keep payments affordable, up to a maximum of 30 years. Terms are determined on a case-by-case basis, based upon each borrower’s ability to repay.

  • SBA’s Economic Injury Disaster Loans are just one piece of the expanded focus of the federal government’s coordinated response, and the SBA is strongly committed to providing the most effective and customer-focused response possible.

  • For additional information, please contact the SBA disaster assistance customer service center. Call 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail

  • Visit for more information. 

  • We know the SBA process can be difficult to navigate. Finder is offering these helpful links: 
    Finder's SBA Disaster Loan Information
    Finder's Business Loans Coronavirus Information

How to Help:

Ochsner Regional Hospital system is continuing to work on the best processes for individuals and businesses to donate to the organization. Please email or call (504) 842-9413 for more information on how to assist. 

Safety Information:

The CDC released "Reopening Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes." See the guidelines here.

See the "10 Tips to Protect Employees Health" graphic put together by the St. Tammany Chamber.

The CDC released guidelines and tips on travel in the USA during COVID-19. See the guidelines here

The Louisiana Department of Health continues to closely monitor this outbreak and shares twice-daily updated case numbers online. Know the signs and symptoms of coronavirus (COVID-19) and what to do.

Symptoms can be very similar to the flu or cold. If you develop these symptoms or have been in contact with someone know to have COVID-19:

COVID-19 INFO LINE AT 1-844-888-2772

For general information, dial the Louisiana hotline, 211, or text the keyword LACOVID to 898-211.





Ochsner Health has designated three urgent care centers to serve individuals in Southeast Louisiana experiencing symptoms of COVID-19. The following Ochsner Urgent Care Centers are now designated for COVID-19 assessment and testing, if recommended by the Louisiana Department of Health and the patient’s provider.

Ochsner Urgent Care – Mandeville
2735 US-190, Suite D
Mandeville, LA 70471
New Orleans
Ochsner Urgent Care - Mid-City at Canal
4100 Canal St, New Orleans
New Orleans, LA 70119
Bayou Region
Ochsner Urgent Care – Houma
5922 W. Main St., Suite A
Houma, LA 70360

Federal Resources:

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