Travel Updates:

Louisiana is currently in modified Phase III of the White House reopening strategy and under a statewide mask mandate indoors. Many St. Tammany businesses and events have modified their services to welcome patrons safely. Call before you go!


COVID-19 Updates

Keep up to date with Gov. John Bel Edwards & other state updates on social media.

COVID-19 Resources for St. Tammany Parish Small Businesses

Partner Support

During these unprecedented times, the St. Tammany Parish Tourist and Convention Commission is here for our tourism partners. We’ve collected the following resources which we hope will help. Small businesses are the lifeblood of our tourism industry. Please reach out to to tell us how COVID-19 is affecting you and your business. We want to share your voice with our legislators.

Page last updated, September 27, 2021 at 2:55 PM CST

Louisiana Updates:

As of March 3, 2021, Louisiana is in a modified Phase III of the Roadmap for a Resilient Louisiana, as announced by Louisiana Governor John Bel Edwards announced on March 2, 2021. For detailed information about Phase III, click here.

On August 4, 2021, Governor John Bel Edwards reinstated a statewide mask mandate, which has been extended through October 27, 2021 unless extended further. All persons age 5 and up should wear masks indoors, and outdoors when 6 ft. social distancing is not possible, regardless of vaccination status. Face masks that properly cover the wearer’s mouth and nose should be worn indoors at all times, unless a person is in their own home.

Face coverings should be worn by everyone age 5 or older or enrolled in kindergarten, except for the following:

  •     Anyone who has a medical condition that prevents the wearing of a face covering
  •     Anyone who is consuming a drink or food
  •     Anyone who is trying to communicate with a person who is hearing impaired
  •     Anyone who is giving a speech for broadcast or to an audience
  •     Anyone temporarily removing his or her face covering for identification purposes

Face coverings are highly encouraged for those ages 2 to 4 as tolerated.

For complete details and guidance on masking, click here to view the Governor’s Updated Public Health Emergency Order and Indoor Statewide Mask Mandate.

Louisiana Department of Health additionally issued guidance to the public about large event gatherings during the fourth surge of COVID-19 in Louisiana, including ways to lower risk for both vaccinated and unvaccinated people.

LDH recommends:

  • Limiting the size of indoor gatherings, moving events outdoors, or hosting meetings and events virtually to reduce the likelihood of COIVD-19 spread.
  • All participants of indoor meetings and events should be masked.
  • People with underlying health conditions that make them more likely to have severe COVID complications should avoid nonessential trips outside of the home.
  • Event hosts and facilities should practice strong sanitation and hygiene practices and provide hand sanitizer for those who need it.
  • Spaces should be staged to accommodate at least six feet of distance between guests.


  • Event centers, arenas and venues that host larger gatherings will operate at 75% of their capacity with social distancing or 100% capacity with masks required. Waiting rooms, lobbies and other common areas may open to the public while maintaining social distancing.
  • There are no capacity restrictions on outdoor events. Event organizers may set their own requirements.
  • Restaurants may open for dine-in service with no capacity limits, with tables spaced 6ft apart. Waiting areas may open with social distancing. All buffets and food stations may normal operations with social distancing between guests.
  • Churches and places of worship will have no capacity limits. Social distancing and masks are recommended. Churches may set their own requirements.
  • As of March 31, 2021, all bars in St. Tammany Parish can operate with no capacity limits, and service over the bar is allowed. Guests shall return to their tables for consumption. Guest seating is limited to tables only.
  • Sporting events will operate at 75% of their capacity with maximum social distancing or 100% capacity with masks required. There are no restrictions on the capacity of outdoor sporting events. Alcohol sales are permitted at sporting events. Event attendees must return to their seats for consumption.
  • Crowd sizes shall be limited to no more than 75% capacity in an indoor space at the same time. If a business requires guests to wear face coverings throughout the event, the business may increase its occupancy to 100% of the total occupancy.
  • Standards for all industries during each phase of re-opening is available on OpenSafely.
  • Click here to read the full order.


St. Tammany Parish Updates:

On September 10, 2020, St. Tammany Parish President Mike Cooper released the revised Live Safe. Work Safe. Shop Safe. Action Plan for St. Tammany Parish in accordance with Governor Edwards' Roadmap for a Resilient Louisiana.

Industry Resources: St. Tammany Corporation

St. Tammany Corporation has developed a comprehensive resource portal with CDC updates, business assistance resources, updates from St. Tammany hospitals, workforce updates, travel updates and advisories, and more, including tools for businesses to apply for financial support for tourism related businesses.

Travel Industry Guidelines:
For industry-specific information from St. Tammany Corporation, click here, or click the industry you are interested in below.

Workforce Resources:

  • For resources available to your workforce from the Louisiana Workforce Commission, click here. Rapid Response is a pre-layoff program designed to help companies and their employees experiencing a layoff or closing. The LWC Rapid Response Unit is available for assistance concerning temporary or permanent layoffs due to Covid-19. Contact André France at (225) 342-2918 or (email preferred).

  • To see Senator Bill Cassidy, M.D.'s Families First Coronavirus Response Act passed into law March 18, 2020, click here. Paid leave for employees, as well as tax credit provisions, are included.

  • For information on regional companies who are hiring for temporary positions visit the St. Tammany Corporation website, here

  • The United Way of Southeast Louisiana (UWSELA) provides emergency funding to hospitality workers who cannot afford basic needs during the COVID-19 pandemic through its Hospitality Cares Pandemic Response Fund.

    • The program awards emergency grants up to $2,500 only to employees of businesses in the hospitality industry running active United Way workplace campaigns. New businesses interested in participating may contact for more information. There is no fee to participate in the program.

    • The funds will provide temporary assistance during times of crisis to cover basic financial needs, including housing, medical and utility bills.

    • Hospitality workers can apply online or call 211 to complete the application over the phone.

Disaster Assistance Small Business Loans:

The U.S. Small Business Administration is offering designated states and territories, Louisiana included, low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). Upon a request received from a state’s or territory’s Governor, SBA will issue under its own authority, as provided by the Coronavirus Preparedness and Response Supplemental Appropriations Act and Economic Injury Disaster Loan declaration. Small businesses are encouraged to apply online.

  • For an overview of all SBA Economic Injury Disaster Loans, click: Coronavirus Loan Comparison Chart

  • Any such Economic Injury Disaster Loan assistance declaration issued by the SBA makes loans available to small businesses and private, non-profit organizations in designated areas of a state or territory to help alleviate economic injury caused by the Coronavirus (COVID-19).

  • SBA’s Office of Disaster Assistance will coordinate with the state’s or territory’s Governor to submit the request for Economic Injury Disaster Loan assistance.

  • If you are a small business, nonprofit organization of any size, or a U.S. agricultural business with 500 or fewer employees that has suffered substantial economic injury as a result of the COVID-19 pandemic, you can apply for the COVID-19 EIDL. Information on the application process for Economic Injury Disaster Loan assistance is provided at

  • SBA’s Economic Injury Disaster Loans offer up to $2 million in assistance and can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing.

  • These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. The interest rate is 3.75% for small businesses. The interest rate for non-profits is 2.75%.

  • SBA offers loans with long-term repayments in order to keep payments affordable, up to a maximum of 30 years. Terms are determined on a case-by-case basis, based upon each borrower’s ability to repay.

  • SBA’s Economic Injury Disaster Loans are just one piece of the expanded focus of the federal government’s coordinated response, and the SBA is strongly committed to providing the most effective and customer-focused response possible.

  • For additional information, please contact the SBA disaster assistance customer service center. Call 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail

  • We know the SBA process can be difficult to navigate., a resource that helps users to navigate complex financial decisions such as getting a credit card, finding health insurance or buying a home, is offering these helpful links: 

  • Finder's SBA Disaster Loan Information
    Finder's Business Loans Coronavirus Information

Shuttered Venue Operator Grant: The SBA, is no longer accepting new applications as of August 20, 2021. The SVOG portal remains open to all active applicants and awardees. Additionally, SBA offers a program for supplemental SVOGs for 50% of the original award amount, capped at a total of $10 million (initial and supplemental combined). Details available on the St. Tammany Corporation website.

Paycheck Protection Program: The Paycheck Protection Program (PPP), Round 2, ended on May 31, 2021; however, existing borrowers may be eligible for PPP loan forgiveness.

SBA also offers additional COVID-19 relief.


COVID-19 Safety Information:

The CDC released "Reopening Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes." See the guidelines here.

See the "10 Tips to Protect Employees Health" graphic put together by the St. Tammany Chamber.

The CDC released guidelines and tips on travel in the USA during COVID-19. See the guidelines here

The Louisiana Department of Health continues to closely monitor this outbreak and shares twice-daily updated case numbers online. Know the signs and symptoms of coronavirus (COVID-19) and what to do.

Symptoms can be very similar to the flu or cold. If you develop these symptoms or have been in contact with someone know to have COVID-19, contact:

COVID-19 INFO LINE AT 1-844-888-2772

For general information, dial the Louisiana hotline, 211, or text the keyword LACOVID to 898-211.





Ochsner Health has designated urgent care centers to serve individuals throughout its network in Louisiana and Mississippi experiencing symptoms of COVID-19. The following Ochsner Urgent Care Centers are designated for COVID-19 assessment and testing in St. Tammany Parish, if recommended by the Louisiana Department of Health and the patient’s provider.

Ochsner Urgent Care – Mandeville
2735 US-190, Suite D
Mandeville, LA 70471

Pelican Urgent Care Slidell
2375 Gause Blvd. E.
Slidell, LA 70461

Ochsner Urgent Care & Occupational Health - Covington
1111 Greengate Drive, Ste. B
Covington, LA 70433

Search all Ochsner network Urgent Care locations in Louisiana and Mississippi at

Federal Resources:


The US Travel Association has released a resources page specific to the CARES Act. It includes:

Specifics to Economic Injury Disaster Loans (EIDL): 

Additional Funding Options:

On May 1, 2020, the Greater New Orleans Foundation (GNOF) began accepting applications to its Louisiana Service & Hospitality Family Assistance Program. To apply, please visit

Some Tips:

  • Pay close attention to State declarations that affect how you are able to do business and be prepared to not only adapt quickly but get the word out. Heed health advisories and stay up to date with information from the Louisiana Department of Health and the CDC

  • Update your Google My Business profile to reflect changes in how you are shifting your business model and services to your community. Consider offering delivery or curbside pickup. Get creative!

  • Notify your social media followers of the operational changes in a post and share to the ExploreLANorthshore Facebook page so we can magnify your voice and share with the community. Hashtag #LANorthshore. The St. Tammany Parish Tourist Commission has also developed a page to share tourism-related business operational updates

  • Offer online gift certificates through your website and promote them on social media. We found this resource from Merchant Maverick on types of gift certificates if you aren’t currently using them.

Contact Your Legislators

If you'd like to submit a letter your legislators, please find some helpful links below. We are communicating with them on behalf of our tourism partners, but its also helpful to reach out individually to our senators and representatives in Washington D.C. to let them know what is happening in our community:

Bill Cassidy
John Kennedy
Steve Scalise
Patrick McMath
Beth Mizell
Sharon Hewitt
Mary DuBuisson
Larry Frieman
Paul Hollis
Richard Nelson
Bob Owen
Mark Wright
Malinda White


Communicate how your St. Tammany Parish small business is being affected by COVID-19.

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